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We appreciate your business at Yahaa.
We are available to assist you if you are not completely satisfied with your purchase.
Return items for a refund or exchange
After the items are delivered, you have 30 days to return them. A brand-new item may be returned for a refund or exchanged for another item.
The cost of shipping should be borne by the consumer if the return is their fault. The particular cost should depend on the express business you select.
Without a quality problem, personalized products could not be returned.
If the goods are received damaged or incorrectly, it is not the consumer's responsibility to pay the shipping costs in this case.
Please make sure that in order to qualify.
The item is packaged in its original container.
-The item is unopened and undamaged
Products that don't fit these requirements won't be taken back.
To return the items, send an email to Info@yahaausa.com to the customer support department.
After we receive your package, most returns are handled in 5 business days or less.
If we are not specifically instructed to refund to your payment account in advance, we will issue the refund to your wallet in a matter of days. You can either spend your wallet balance on your further purchases or withdraw it to your payment account. You'll get a confirmation email after your refund has been processed.
Purchase Not Returned Eligible:
-When requesting a return or exchange, you must email us a photo of the issue or defect.
Once our customer service has given you the go-ahead, email the item together with the list of items, which should contain the product ID. It is necessary to provide a tracking number for the returned package; after we receive it, we will handle the product exchange or refund.
harmed goods
Please let us know right away if you received a defective goods so we can offer support.
Cancellation of Order
If the order is canceled within 24 hours of your purchase, we will issue a complete refund.
You should contact our customer care to cancel your order.